Support

Need help? We'd love to hear from you.

We typically respond within 24 hours.

Before reaching out, you might find your answer in our FAQ:

View Frequently Asked Questions →

Troubleshooting

My rounds aren't syncing across devices

Make sure iCloud is enabled for Birdie on all your devices. Go to Settings > [Your Name] > iCloud and ensure Birdie is toggled on. Both devices must be signed into the same Apple ID. Syncing may take a few minutes — try opening the app on both devices and waiting.

How do I start a new round?

Open Birdie and tap the "Play" tab at the bottom. Tap "New Round" to set up your course name, choose 9 or 18 holes, and add your players. Tap "Start Round" to begin scoring.

How do I restore my purchase on a new device?

Birdie is a one-time purchase tied to your Apple ID. On your new device, simply download Birdie from the App Store — you won't be charged again. If prompted, tap "Restore Purchases" or sign in with the Apple ID you used for the original purchase.

My round history is missing

If you recently reinstalled the app, your rounds may need to sync from iCloud. Make sure iCloud is enabled, open the app, and wait a few minutes. If rounds were saved before iCloud was enabled, they may only exist on the original device.

The app won't open or crashes

Try force-quitting the app and reopening it. If the issue persists, restart your device. Make sure you're running the latest version of Birdie from the App Store. If nothing works, please email us with your device model and iOS version.

Feature Requests

We love hearing from golfers about what would make Birdie better. If you have a feature idea, send it to arthur@pragmatiq.io with "Feature Request" in the subject line. We read every suggestion.

Bug Reports

Found a bug? Please email arthur@pragmatiq.io with:

Screenshots or screen recordings are always helpful.